Changed your mind? Act fast.
Orders can be cancelled only before they are processed, packed, or shipped.
Once an order has been dispatched, cancellation may not be possible. In that case, you may need to follow our return or exchange process if the item is eligible.
How to request cancellation
To request order cancellation, contact us as soon as possible with your order number.
Email: support@snitchglitch.com
Please include:
Order number
Full name
Mobile number
Reason for cancellation
Cancellation approval
Submitting a cancellation request does not guarantee cancellation. Our team will confirm whether the order can still be cancelled based on its processing status.
Refund for cancelled orders
If your cancellation is approved and payment has already been made, the refund will be processed through the original payment method where possible.
Refund processing time may vary depending on your bank, card provider, payment gateway, or payment method.
Online payment orders
Refunds for cancelled orders will be processed back to the original payment method used during checkout, subject to approval and processing timelines.
Snitch Glitch rights
Snitch Glitch reserves the right to cancel an order due to stock unavailability, payment issues, incorrect pricing, incomplete customer information, suspected fraud, or delivery restrictions.