FAQ

What is Snitch Glitch?

Snitch Glitch is a UAE-based streetwear brand built for people who like bold, comfortable, and expressive fashion with a little edge.

Where is Snitch Glitch based?

Snitch Glitch is based in the UAE.

What does “Perfect is boring. Wear the glitch.” mean?

It means we do not believe style has to be perfect to be powerful. A little edge, attitude, and imperfection make fashion more real.

How can I place an order?

You can place an order directly through our website by selecting your product, size, and quantity, then completing checkout.

How do I know my size?

Please check the size guide on the product page before ordering. If you are between sizes, choose based on your preferred fit.

Are the t-shirts oversized?

Some Snitch Glitch pieces may have oversized or relaxed fits. Product-specific fit details will be mentioned on each product page.

Can I exchange my item?

Eligible items may be exchanged if they are unused, unworn, unwashed, undamaged, and returned with original packaging and tags.

Can I return my order?

Returns may be accepted for eligible items based on our return policy. Final sale, used, washed, or damaged items are not eligible.

What should I do if I receive the wrong item?

Contact us with your order number and clear photos of the item received. Our team will review and assist you.

What should I do if my item is damaged?

Please contact us immediately with your order number and product photos. We will check the issue and guide you through the next steps.

How long does delivery take?

UAE delivery usually takes 1 to 3 working days after dispatch, depending on your location and courier schedule.

Do you offer cash on delivery?

Currently, Snitch Glitch accepts online payments only. Cash on delivery (COD) is not available at the moment but may be introduced in the future.

How can I track my order?

Once your order is shipped, you will receive tracking details by email, SMS, or WhatsApp.

Can I cancel my order?

Orders can be cancelled only before they are processed or shipped. Once dispatched, cancellation may not be possible.

Do you restock sold-out items?

Some items may be restocked, but limited drops may not return. Join our community list for restock and drop updates.

How do I join the Snitch Glitch community?

You can join by subscribing with your email on our Community page.

Do you collaborate with creators or events?

Yes, we are open to selected collaborations, pop-ups, creator partnerships, and community events.

How can I contact Snitch Glitch?

You can contact us at support@snitchglitch.com or through our website contact form.